Frequently Asked Questions
All residential and commercial locations in Oregon City with an active alarm system are required by Ordinance to have an alarm permit.
Please complete the online registration form
You may also contact the Oregon City False Alarm Reduction Program:
Monday - Friday 9am - 5pm PST
(888) 865-9770
Commercial / Residential Permit Registration Fee: $40
Commercial / Residential Annual Permit Renewal Fee: $40
Senior (65yr+) Registration/Renewal: $0
False alarms are accumulated over the course of a permit year. The fee schedule is a follows:
| Permitted | Unpermitted or Panic | ||||||||
| 1st False Alarm | $25.00* | 1st False Alarm | $50.00 | ||||||
| 2nd False Alarm | $50.00 | 2nd False Alarm | $100.00 | ||||||
| 3rd False Alarm | $75.00 | 3rd False Alarm | $125.00 | ||||||
| 4+ False Alarms+ | $100/each | 4+ False Alarms | $200.00/each |
*First permitted false alarm fee waived with completion of Alarm User Awareness Class
The alarm ordinance is posted on this site here: Chapter 5.08
or online here:
https://library.municode.com/or/oregon_city/codes/municipal_code?nodeId=TIT5BULIRE_CH5.08ALSY
A false alarm is defined in the ordinance as the activation of an alarm system when, upon observation by law enforcement, there is no evidence of unauthorized entry, robbery, or other such crime attempted in or on the premises.
- Encourages the proper maintenance of alarm systems
- Reduces the number of false alarms
- Deploys Police Department resources in a more effective manner
- Decreases the potential danger created by false alarms for responding officers—and anyone the officers find at your premises
*Submit a written request/statement as to why you feel the charge and/or occurrence should be waived or removed from your account, along with any supporting documentation (police reports, alarm company documentation, etc.)
*Submit via email using the Contact Us page.
*Be sure to include Permit License #, alarm location address, and incident date(s) in question.
*Submit within thirty (30) calendar days of the notice imposing the charge.
Yes, you can pay for any fees due on your account via this website by clicking on the home tab and logging in with credentials initiated by APS/CitySupport and secured by the alarm user. Oregon City False Alarm Reduction Program
Oregon City False Alarm Reduction Program
PO Box 6112
Concord, CA 94524
Alarm Permits are not transferable and are distinctly held by an identified Alarm User.
Please contact us via email or call us at (888) 865-9770, Monday through Friday from 9am - 5pm PST and let us know the date alarm service was cancelled and with which alarm company.